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Definition: With Click and Collect, you can shop from the convenience of your screen and then claim it at the convenience of your time and place!

Easy Steps:

1. CLICK!-Browse, Shop, and Click on the desired item you wish to buy.
2. COLLECT! - With the indicated details, follow and claim your item at the branch you chose.

Mechanics for Click:

  • Browse through our website and click on the desired items.
  • Add them to the cart.
  • Once you are done, you can select the “Collect at Store” option.
  • Indicate the following details:
    -  Your name
    -  Your email address
    -  Store you wish to go to pick up your items
        *  Insert drop-down list of stores
    -  Time you will drop by to pick up (Please take note of the store operation hours.)
  • Check-out and pay.
    -  Mode of payment: Credit, Debit, Bank Deposit, PayPal, COD (Cash on Delivery)

Mechanics for Collect:

  • You will receive a confirmation email along with an attached receipt within 48 hours about your “Click and Collect” order. If you don’t receive an email, please contact us through (02) 8941-7877 loc 816 or Viber: +639561895400.
  • Drop by the store and tell the store clerk you are collecting an order under the name you indicated. Present your printed-out receipt/ screenshot of the confirmation email and any government ID as proof of pick-up.
  • Claim your order.


  • Please note that if you don’t pick up your item 3 days after you received your confirmation email, your order will no longer be available.
  • In the event that you cannot pick up your order, you may send in a proxy provided that you present the following:
    -  Authorization letter by you allowing your proxy to pick up your order
    -  Valid ID of your proxy
    -  Printed- out receipt/ screenshot of the confirmation email

If you have any questions or concerns.

Please contact Hush Puppies Philippines customer service through the following channels:

Hush Puppies Philippines Official Facebook Page
Hush Puppies Philippines Official Instagram Page
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone: (02) 8941-7877 loc 816
Viber: +639561895400

Visit our Store Locations.

DISCLAIMER: Please allow 2 to 3 business days for order processing. Orders placed after 10am will be processed the following business day. No orders will be processed or shipped on Saturdays, Sundays or holidays.

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